16 May 2016 at 18 h 02 min #63
List here most common Duplicator 6 problems and their fixes.
Update : 2016/05/24 : new list
Problems listed on Facebook Group by Neil Watts.
Current Wanhao Duplicator D6 issues
This is a list of the current issues and improvements that can be made to the D6 to make it a formidable printer. If anyone has any other suggestions please list them below.
Current Software Issues :
- Filament load process – currently the Material, Change process follows a Bowden tube load (slow, fast, slow) despite the D6 not being a Bowden tube machine.
- Platform lowering – At the end of each print the build plate does not lower to the bottom of it’s travel. Also, if you choose Maintenance, Advanced, Lower Buildplate the build plate rises, lowers, rises again the lowers and stops just 50mm below the nozzle.
- Version – choosing Version in the Maintenance, Advanced menu currently blanks the screen and jumps back to a previous option.
- Buildplate Speed – the current Z-axis speed is set to just 5mm/s. While this is changeable in Maintenance, Advanced, Motion Settings menu option it really needs to be set default at around 25-30mm/s
Current Hardware Issues :
- Fan noise – The lower and extruder fans tend to be quite noisy. Please utilise quieter, silent fans
- Print cooling – the current single head cooling fan is drastically insufficient to provide small quality prints. The machine needs to be fitted with dual fans as standard to provide best print quality.
- Filament tube guide – the machine should be provided as standard with a filament feed tube from the rear of the machine to the extruder head. The case hole for a tube guide is there but no hardware (mount and tube) is provided with the machine.
- Filament spool holder – the one supplied is too short for many filament rolls, particularly those of 1kg+ size. Ideally 2 lengths of spool holder (short and long) should be provided with the machine.
Rubber feet – the lower edges of the machine frame is plain metal. The corners should be fitted with flexible feet to protect the surface and also to reduce vibrations.
- Door – the supplied door needs to have a fixing mechanism on the handle side, preferably with magnetic latching, to reduce vibrations and ensure the door remains closed during printing
17 May 2016 at 20 h 08 min #111
- This topic was modified 1 year ago by Admin.
18 May 2016 at 22 h 59 min #163
- Broken/Disconnected Connector on Z Axis motor
- motheboard connectors Disconnected
- unscrew 4 bottom screws
this is a local problem for 1-2 people ? or serious issue19 May 2016 at 21 h 03 min #198
this is a local problem for 1-2 people ? or serious issue
I don’t know at this time . it’s about 4 or 5 buyers reported worldwide currently19 May 2016 at 21 h 18 min #199
From FB Group
turned it on and got “message ERROR …STOPPING: Temp sensor.”
No fixe at this time23 May 2016 at 20 h 10 min #207
Message from Chen Gary, Wanaho General Manager 2016/05/23
Dear All the D6 users,
Sorry for so many firmware issue on the D6. It’s our problem that we never thought these bugs are so much hurting. All our technician guys and some guys from Makerbot are busy modifying the firmware now. We shall release the new firmware with fixing the bugs after we finishing testing around 24th May. Sorry for keep you waitting.
—24 May 2016 at 14 h 44 min #223
Link on Google + group : https://groups.google.com/d/msg/wanhao-printer-3d/30XbEh81yjI/J7BEjJw7AQAJ
New (fast) response by Gary Chen on 2016/05/24 > copy on Facebook27 May 2016 at 12 h 15 min #253
thank you for all informations.wanhao seems serious27 May 2016 at 12 h 21 min #257
thank you28 May 2016 at 21 h 53 min #286
Unpacking Ok, No problem
First, I have checked all connectors
Updated firmware to 3.11 June 2016 at 11 h 12 min #3425 June 2016 at 9 h 00 min #414
The Z stepper connector is getting damaged-disconnected in transit by the packaging. You have nothing stopping the lower plate flexing inwards and straining the stepper connector. The machine we just got had this issue.6 June 2016 at 20 h 34 min #421
the connector of the extruder was improperly connected (the upper part)28 June 2016 at 18 h 56 min #606
Got mine today, the connectors under the base plate were all connected…. actually seems they put some hotclue on the connectors now so that they stay put.
Extruder cable not connected at all.
New addition they did about which I have seen some people complaining about.
There are some rubber feet included.
My complaint so far is that 3 screws were lose, 1 I could not find, 2 in the box.
They were all 3 from the metal bar next to the bed adjustment knobs.
The 2 screws I did find did not hold either.27 July 2016 at 15 h 01 min #615
For me, the z-axis end switch fell down during initial assembly. The screws were pretty loose. First I didn`t notice, so the extruder nozzle run into the build plate a few times and left a small crater. After reattaching the switch everything was working fine.
12 February 2017 at 11 h 25 min #6518
- This reply was modified 11 months ago by joe.
Received the Duplicator & this week and so far all worked fine, very happy.
Noticed the filament-guide-tube, but unfortunately no clips. Thanks for the link to Thingiverse! Dowloaded the clips and holder files and I am printing them right now. Very cool!
I also noticed a screw which touches the z-axis lever. I thought it was a lose screw and wanted to screw it in, but then I realised that it’s purpose is to touch the z-axis lever at the top. I’m not sure if I messed something up. Started a print, and all of a sudden, the feeder stops pushing out PLA… haven’t found out what’s the cause.
Just noticed that the feeder stops feeding PLA during the print again…. haven’t seen what’s the cause here…
Any help?1 May 2017 at 11 h 06 min #6611
I did a print on my D6 and when I got home the print was a mess and now my printer is not responding at all. The readout display goes on so as the lights but no fans of any movements of any parts. Also no heat to build plate or head. Did someone had the same problem and a fix for it?2 May 2017 at 11 h 25 min #6612
Okay I have it sorted, I contacted Wanhao and the technical department walked me through the problem.
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